March 20, 2020
Dear Customers, Partners and Friends,
We recognize that with the ever-changing COVID-19 situation around the world, this is an unprecedented time for all of us, filled with uncertainty. Our thoughts and prayers go out to each and every one of you.
The Team at Fox Machinery wants you to know that amidst all the uncertainty, you can rest assured that we are committed to continuing support for all your parts and service needs as we are allowed and able. For the last 50 years it has been our mission to be your Solutions Partner and it is that mission which will guide us as we navigate and respond to this shifting landscape.
As a valued customer or partner, I want you to know that we understand you rely on us to keep you machines going and your customers happy. It is a responsibility that we do not take lightly and continuing to meet that responsibility, however that might look, is our primary focus.
In response to the current situation, we are doing our part to stop the spread of COVID-19, and as of Monday March 23, 2020 our employees will be working from home. We have been preparing for this situation and put some measures in place to allow for as smooth of a transition as possible. We ask you to continue to call the office with any questions or requests that you might have and one of our Fox team members will be happy to help.
We are closely monitoring the evolution of these events in an effort to respond rapidly as conditions change. Thank you for your patience during this time. Please be safe and stay healthy.
All our best,
The Team at Fox Machinery